Shipping & Returns

Shipping Methods

We offer free shipping for gift certificates through USPS.

We do offer local delivery near our nursery in Issaquah, Washington. To ensure your items arrive safely, our knowledgeable staff will personally bring your order to you. To set up a local delivery, please contact us.

All our items may be picked up in person at our store in Issaquah, Washington, just select "Pickup in Store" at checkout.  After receiving a notification that your order has been processed, bring a copy of your receipt (on your mobile device is fine) when you come to pick up your items.

Return and Refund Policy for Purchases Made Online

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If you are not entirely satisfied with your purchase, we’re here to help.


In-Store Returns

All returns must be accompanied by a receipt. No returns on sale merchandise. No returns on Holiday merchandise after 12-12-19.


Contact Us

If you have any questions on how to return your item to us, contact us.

[email protected]


Items Not Eligible

Gift Cards are not eligible for refunds.  Workshop or class fees are not eligible for refunds.  Moss basket pre-orders are not refundable after April 30th.  Super Pot basket pre-orders are not refundable after April 30th.


Sale Items

Discounted items (“Sale Items”) are not refundable.